• San Felipe Tenant

Building Services

After Hours Access

All Customers should have an Employee Access List on file with the Management Office. These lists ensure who can or cannot have access to an office after building hours.

Building Access

Normal Building Hours are 7:00am to 6:00pm Monday - Friday, and 8:00am - 1:00pm on Saturday. In the event that you need to access the building after normal building hours you will need to have appropriate clearance on your employee access card; with after hours access you will be able to access the building 24 hours a day seven days a week.

Building Signage and Directory

The San Felipe Plaza Digital Directory is located in the lobby next to the security desk.

Please inform Property Management of any changes that need to be made to your listing.

Cleaning

Please submit an Angus Work Order or notify the Property Management office immediately if there are any problems with the cleaning in your office area.

Corridor Signage

San Felipe Plaza has standardized corridor identification plaques (suite plaques) for Customers that are ordered only upon receipt of written authorization of the exact lettering. In order to ensure proper identification at the time of occupancy, it is important to order the plaques at least 6 to 8 weeks prior to actual move-in. The Property Management office will provide an estimate for the cost of the plaque. All office signage will be produced and placed according to building standard.

Deliveries and Moves

All deliveries to San Felipe Plaza must be cleared through the Property Management office. All companies must have a valid Certificate of Insurance on file before they will be allowed to access the property.

Office moves and large deliveries are typically scheduled Monday-Friday after 5:00pm and anytime during the weekend; unless previous arrangements have been made with property management. Weekend deliveries/moves must be listed on the security access letter or access will be denied.

Freight elevator use is on a first come first serve basis.

Please contact the Property Management office at 713.457.2350 for further details and information.

Elevators

San Felipe Plaza currently has 3 elevator banks.

Low Rise access Levels 1-19
Mid Rise access Levels 20-32
High Rise access Levels 33-44
Shuttle Elevator access Levels 45-46

(must take high rise to Level 44 to access shuttle elevator)

HVAC (Heating, Ventilation, and Air Conditioning)

HVAC is provided as follows:

Monday-Friday 7:00am - 6:00 p.m. (Excluding Holidays)
Monday-Friday 7:00am - 6:00 p.m. (Excluding Holidays)
Saturday 8:00am - 1:00pm (upon request only)
Sunday None

If you require air conditioning or heating outside of normal business hours you will need to submit a work order in the Angus Work Order system. You will be notified once the request has been programmed. The fee for overtime air is $50/hour. If the requests is received after 3:00pm there will also be a $55 programming fee. These charges will be billed on your monthly rental statement.

General Office Security

Please remember to use the buddy system when leaving the building after hours. If you are staying late, please be sure that your main office door is locked. Should you need assistance, please stop by the Security Desk or call the Security Desk at 713.457.2347.

Lost and Found

Please contact the Property Management Office at 713.457.2350 if you have lost or found something in the building.

Mail Service

Due to liability reasons, neither the Property Management office nor Security is able to collect or sign for any Customer packages that are delivered.

Maintenance Requests / Work Orders

Angus Anywhere is online work order system. Use this system to submit routine maintenance requests directly to the engineering department and to track the status of previously submitted requests. To access Angus Anywhere please visit www.pkyservicerequests.com.

Once you have logged into the system, the default screen is My Requests. My Requests will show your service requests for the last 30 days. You can change the time span shown to Anytime, Last 7 Days, Last 30 Days, Last 60 Days, or Last 120 Days.

There is also the option to create a New Request, Find Request (look up by work order number), and My Profile (update contact information, username, and password).

Completing a Service Request Form:

  1. Click on New Request.
  2. Your floor and suite number will automatically populate, unless you have more than one office.
  3. Choose the appropriate Request Type.
  4. Fill in the Details regarding the request. Please do separate requests for different Request Types. (i.e.: John Doe's office is too hot. Light out in Jane Doe's office.)
  5. Click Submit and an overview of your work order will display.
  6. Then click either Submit Another Request or Done.

Please contact Property Management for log on credentials.

Miscellaneous Services

Miscellaneous services such as painting, electrical and plumbing can be performed by building personnel for a fee. The maintenance staff is not able to assist in moving furniture, hanging objects or installing shelving due to liability reasons. Please call the Property Management office at 713.457.2350 to obtain an estimate for any work.

Please note that the expense of replacing fluorescent light tubing in standard fixtures is covered by the Building; however, any other bulbs or service to specialty lighting may be a separate charge to the Customer.

Parking

The San Felipe Plaza parking garage is managed by Standard Parking.

Mark Becker is the on-site Facility Manager and can be reached at 713.457.2362

Pest Control

The common areas of the building, including restrooms, are treated on an on-going basis. Individual suites can be treated. Please contact the Property Management office at 713.457.2350 for details.

Any pest problems should be entered as a work order into the Angus Work Order system or reported to the Property Management Office.

Rent

Rent is due on or before the first of each month. Payments received after the fifth of the month will be subject to a late fee unless your lease agreement states differently. We also offer Automatic Bank Draft for your convenience; please see the Automatic Bank Draft section of this site.

Checks should be made payable to: PKY-San Felipe Plaza, L.P. and remitted to our lock box.

The address for the lockbox is:

PKY - San Felipe Plaza, L.P.
P. O. BOX 202973
DALLAS, TX 75320-2973

In the event that the need arises and you have to overnight your rent payments to avoid late fees. Overnight payments cannot be made to the lockbox. If you need to overnight a payment, please address it to:

2975 Regent Boulevard
Irving, TX 75063

Airbill Reference section should include:
San Felipe Plaza / 4123702433

Solicitation

Solicitation is not permitted. If someone is soliciting in your suite, please notify the Management Office at 713.457.2350 and we will send appropriate personnel to escort them off the premises.

Get In Touch

Leasing: 832.308.6055 Management Office: 713.255.2300 sanfelipe@pky.com